What constitutes an “emergency” request?
While there are a variety of circumstances that may be classified with emergency status, requests submitted within the purview of emergency response shall be subject to evaluation and appropriate scheduling. Below are examples of emergency situations: • Air Conditioning outages that affect certain electronic equipment • Lights out/flickering/humming, ballasts • Serious leaks from toilets and faucets • Roof leaks on rainy days • Elevator Repair • Other repairs in which there exists a potential and/or actual risk to health and safety of personnel, or disruptions to security and/or regular operations.