What constitutes a noise nuisance?
We are willing to investigate any noise that causes nuisance to a resident in their home. How we try to stop the nuisance depends on a number of issues. In cases of severe nuisance we may be able to use our legal powers. Where the nuisance is low level or is a “one off” such as a party, we may take a less formal approach. In some cases we may not be able to help at all because not every complaint that we receive is found to be nuisance that we can act on. Throughout an investigation the resident who complains will be kept informed of our progress and of its outcome.