What companies should consider mapping?
Mapping is truly emerging as a focus for every company to document their business processes and leverage them for growth, improved performance and lower costs. It should become a core competency for all mid-size companies and smaller companies that want to grow. If they wish to accelerate their growth, they’ve got to embrace a business process strategy, and mapping is a vehicle to that. What are the benefits of process mapping? Establishing a baseline for how the business processes work tells a company how the business actually runs. This baseline provides a platform for improvement and automation. You tend to make much better choices and be more prepared for new software and technology if you truly understand your business processes. Finally, this analysis becomes a great platform for training and growing new resources and new employees. What process improvements can be found? The most common is business worker ad hoc behavior or highly inefficient handoffs. Knowledge workers who go o
