What changes are necessary to a companys development process to make effective use of outsourcing?
First of all outsourcing has great disadvantage: geographically outsource partner can be on the “other side of the moon” and this makes communication very difficult. Main problems here are: • different points of view on business • different native languages (they are not native speakers) • different time zone All this problems can be resolved only by better communication and fixed response time. You have to be sure that supplier will react on your request not later then defined fixed time. And be ready that if you request 24/7 you will pay for that.
