What challenges does Aon face as a result of managing its legal department on a global scale?
Cambria: Much of Aon’s growth and geographic reach has come through acquisition. Many of these acquisitions had very mature operations. They had become very accustomed to doing things a certain way and because of that, had institutionalized different process and technologies to advance their operations. On top of that we have the added challenge that multiple languages and multiple time zones present. Cam determined very early on that many efficiencies were to be had through implementation of uniform process for data collection, standardization of our operations and better visibility into the individual global offices. Furthermore all the things that make Aon an exciting and dynamic company to be a part of (different customs and cultures combined with a diverse workforce) also mean that there are a lot of factors to consider in every decision. For example, how does the implementation of a new process or policy mesh with local laws, customs and work style. Tactically a global rollout of
