What causes SurfinGates uninstaller abort with an error indicating that one of SurfinGates components is running?
Summary: When SurfinGate’s uninstaller is activated while the SurfinGate service is running, it will return an error message and abort the uninstallation process. This can be remedied by stopping the Finjan SurfinGate Server before running the uninstaller. Full Explanation: SurfinGate’s uninstaller will not function when the SurfinGate service is started. Instead, it will return an error message indicating that one of SurfinGate’s components is running. This is a safety feature to ensure that SurfinGate is not accidentally uninstalled. To allow the uninstaller to proceed normally, the SurfinGate service must be stopped. This can be accomplished by opening Services inside the Control Panel, highlighting the entry for Finjan SurfinGate Server, and clicking on the Stop button. Once the service has stopped, it will be possible to run SurfinGate’s uninstaller.
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