What causes an Access Violation error within FrontLine?
Access violations can be caused when a database’s index files are out of synchronisation with the database or become corrupted. This can usually be remedied by running the re-index utility found within File > System Tools > Re-index Database or within the Database Manager. If you are still experiencing Access Violations errors after a ‘Re-index’, it is recommended that you manually delete the index files and completely recreate them. • Close down FrontLine and ensure that no other users are logged in. • Open up your V2DATA folder using Windows Explorer or My Computer. • Locate and delete all the index i.e. all files of type CDX. (There should be approximately 50 of these files). • Do not delete any other files. • Start up FrontLine. The system will detect that the indexes are missing and will automatically recreate them. If Access Violation errors still occur contact the Shire Help Line for further assistance.
