What can the Business Practice Managers and Project Team Members expect during the assessment process?
What we are looking for from Business Practice Managers is that they understand the best practice – at a general level – and are committed to enabling and supporting their team in adopting and following the best practice. Depending on the level in the organization of the respective Business Practice Manager, the manager might be hands-on in helping the organization follow the best practices, or might be a champion who ensures that the culture and environment are conducive to adopting and following the best practices. So, questions to the Business Practice Managers during the assessment process will be aimed at determining their understanding of and buy-in to the best practices. Project Team members are the ones who need to be following the best practices in their day-to-day work. So, the assessors will be asking questions to gather evidence of how team members do their job to ascertain whether the best practices are being followed. For example, it’s not enough to have documented develo
Related Questions
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- Has information from the Business Process Team been posted on the CSU/SCO 21st Century Project Team’s website?
- What can the Business Practice Managers and Project Team Members expect during the assessment process?