What can staff do about cordless handset interference?
The older 2.4GHz cordless handsets interfer with the wireless network. If you have these in your area they should be replaced. If you purchased the handset from ITS Installations To swap the handset: • Go to Service installations and Changes handset ordering page. Select “Panasonic Cordless” in both the “Old Handset” and “New Handset” drop down menus. Insert the following text into the comments field: “Replacing 2.4GHz with 5.8GHz handset”. • You will be requested to enter sap codes to progress the order beyond the 2nd page, but these will not be used for charging purposes. • You will be advised via Heat when and where to return and pickup your new handset. Handsets will not be accepted via internal mail nor posted out via internal mail.
The older 2.4GHz cordless handsets interfere with the wireless network. If you have these in your area they should be replaced. If you purchased the handset from ITS Installations To swap the handset: • Go to Service installations and Changes handset ordering page. Select “Panasonic Cordless” in both the “Old Handset” and “New Handset” drop down menus. Insert the following text into the comments field: “Replacing 2.4GHz with 5.8GHz handset”. • You will be requested to enter sap codes to progress the order beyond the 2nd page, but these will not be used for charging purposes. • You will be advised via Heat when and where to return and pickup your new handset. Handsets will not be accepted via internal mail nor posted out via internal mail.
