What can social security institutions do?
In a world where policy reforms and associated institutional and legislative changes are commonplace, social security institutions find themselves confronted with various challenges. Addressing these successfully requires not only an understanding of ‘good practice’ solutions but also of techniques to avoid the potential bottlenecks, traps, and impasses that can accompany the policy reform process. Information and examples of ‘good practice’ on the strategies and tools that help social security institutions better manage social security reform processes provide not only a better understanding of the nature and complexity of the challenges, but also a more expansive idea-set with which to respond appropriately. In this way, social security institutions may be better equipped to engage actively with the reform process.