What can interfere with the operation of the remote control?
Metal grills or louvers can deflect the signal in a direction that may not be in line with the receiver of your remote control. Interference may cause the remote control to not respond properly to the hand held transmitter. The receiver of the remote should not be installed to the very back of the fireplace. In certain situations, the receiver may need to be located in front of the metal grill or louver of the fireplace.