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What can I expect when I contact the Office of the Ombuds with a question or concern?

contact expect Office Ombuds
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What can I expect when I contact the Office of the Ombuds with a question or concern?

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Response: Your question, issue or concern will be taken seriously and will be responded to promptly, discreetly and professionally. At your option, you may remain anonymous. This means that you do not have to disclose who you are or where you work. The Ombuds will listen to your concerns. The Ombuds will then help you find answers to your questions and assist you in identifying options to report or resolve your issue. When you discuss your options with the Ombuds Office, you determine the action that will be taken. This means that the Ombuds will not tell anyone about your conversation, not even the Company, unless in the course of your discussion with the Ombuds you give him or her permission to do so.

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