What can I expect if I decide to see a counsellor?
If you call to make a request for counselling, you can expect to be treated with courtesy and respect by our trained intake personnel who will schedule an appointment for you at a branch office of your choice. You can expect your counsellor to be both competent and friendly. The counsellor will spend the first one hour session determining the nature of the concern and formulating a plan. This may involve asking you questions about your present situation and about relevant past events. The counsellor may occasionally use a “paper and pencil” inventory to help analyze the problem, but usually just talking is enough. By the end of the first session, your counsellor should be able to provide you with an understanding of the problem and a specific treatment plan. This treatment plan may involve further counselling sessions or, in some cases, a referral to a specialist. The interval between sessions will be determined by your counsellor in consultation with you. Your counsellor may also ask