What can I expect from Transalp Riders before my tour departure?
Within 10 days of receipt of your reservation, you will receive, by E-mail, a confirmation of your booking, an insolvency insurance certificate and priority customer email access for any future correspondence. Two weeks prior to the tour, we’ll provide you with an E-mail update on group size and participants, relevant info on any expected deviations from seasonal weather normals for your tour destinations and, if necessary, suggestions for adjusting your clothing list. We’ll always respond to your inquiries at our earliest convenience. Several days prior to your tour departure, we’ll call you to address any last minute questions you may have.
