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What can I do when experiencing Problems with Access to comPro Practitioner?

April 26, 2017compro experiencing Practitioner problems

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What can I do when experiencing Problems with Access to comPro Practitioner?

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• Verify that your username and password have been entered correctly, including any capital letters. (Please note that passwords are case-sensitive). • Check the e-mail that you received after purchasing the access license to verify that you have used the correct combination of the username and password. • Check your browser configuration to ensure that both JavaScript support and cookies support are enabled. (In Internet Explorer, see Tools > Internet Options > PrivacyTab (move the slider to Medium or at least accept first-party cookies from the domain digitalmgmt.com) and Security Tab (in the Scripting Group enable Active Scripting). • Your account may have been disabled. Contact Digital Management’s customer support at http://www.digitalmgmt.com. • Make sure that you have a current web browser running on your computer.