What can I do to overcome an “HDD Controller Failure”, “General Failure Reading Device…” or Macintosh “Question Mark” error?
Attempt to boot the computer from a bootable floppy disk or CD-Rom. If the computer boots, attempt to access the hard drive in question. If the unit is accessible, attempt to backup the data to another device. If the computer won’t boot or the drive is not accessible, seek professional assistance. Do NOT run utility programs, save data or add programs. Do NOT use backup programs to attempt to save your data. They all write to or add files to your hard drive during the back-up process.
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