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What can I do to fix video or audio playback problems with iTunes U?

April 26, 2017audio Fix iTunes playback problems video

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What can I do to fix video or audio playback problems with iTunes U?

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Some users may see issues related to audio and video playback when previewing or downloading and playing iTunes U content. These may be connected to internet connection speed, outdated versions of Quicktime or iTunes, or other causes. Apple’s iTunes Support Knowledgebase can offer more information regarding troubleshooting playback performance issues for audio-specific issues, for Intel-based Macs, or for Windows XP or 2000. If you still have difficulties viewing files, please send the file information and a description of the problem to itunes@ua.edu.