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What can I do to determine the problem if I cannot access the Nortel Networks Centra server?

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What can I do to determine the problem if I cannot access the Nortel Networks Centra server?

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Verify URL: http://centra.nortelnetworks.com If this does not work, https://transportvo.nortelnetworks.com/SAMLogin Verify that your login and password are correct: NorPASS web site Run a Telnet (This will tell you if the port is open on your side of the network). Windows 95 or 98 : Go to: Start>programs>MS Dos prompt or Start>Runenter “Command” and at the prompt, type: . If the window updates with 47.249.36.197 at the top of the DOS window, port 1709 is open. . If it does not return the IP number or returns an error message, try . This will define whether or not your PC is able to connect to the Nortel Networks Centra server. If you cannot connect over port 80 or 1709, please contact your IT department to gain access. Windows 2000, NT: >Start/Run/command/click okay to take to Dos prompt: . If it comes back with a blank screen and a flashing cursor in the window, you have successfully connected to our server

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