What can I do to avoid chargebacks?
Telephone/Mail order and e-commerce orders may have a higher risk for chargebacks if you don’t follow some of the guidelines for accepting Card Not Present transactions. The fact that you obtained an Authorization approval number does not mean that the transaction is a guarantee of payment. The authorization only tells you that the card is a valid credit card and that there is enough funds remaining on the card for the amount of the transaction. The following are suggestions to reduce chargebacks relating to these particular transactions: Authorize all transactions regardless of the dollar amount.Establish an in-house system for tracking “problem credit card accounts” i.e. accounts that have experienced chargebacks in the past, for future cross-reference.Only bill the customer for merchandise that has been shipped. Obtain an authorization and once the product or service is provided, only then should you complete the sale.Keep detailed records of all order forms, shipment slips, deliver
