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What can I do if I receive Remittance Advice Details (RAD) code 232: Medi-Cal frequency of service exceeded?

April 26, 2017advice code Frequency Medi-Cal RAD remittance service

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What can I do if I receive Remittance Advice Details (RAD) code 232: Medi-Cal frequency of service exceeded?

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Providers must submit justification on company letterhead explaining the medical necessity and attach this information to the claim and resubmit the claim. Otherwise, providers must attach all documentation to an appeal and send it to: EDS/Medi-Cal P.O. Box 15300 Sacramento, CA 95851-1300.