What can I do if I don?t receive confirmation of my online purchase?
If you do not see your ticket once the payment transaction has been completed, you must contact our Web customer service at 902 02 00 52, during customer service hours or by e-mail at informacion@avanzagrupo.es and provide the purchase reference that appears on the virtual PST template or the data you have on the transaction completed and a contact phone number in order to confirm the transaction was completed and indicate the steps you must take to access your ticket.
