What can I do if BitFlare does not work on my computer?
If BitFlare cannot be run on your computer, you have two options: • Send your computer to SunBlock Systems for processing. SunBlock Systems’ professional services are available to process any machines not compatible with BitFlare using traditional computer forensic and electronic discovery techniques. Please contact SunBlock Systems support for assistance. • Move the hard drive to a BitFlare compatible computer. A user knowledgeable about computer hardware can remove the hard drive from the original machine and connect it to a different computer that can properly run the BitFlare software. You can simply run BitFlare and analyze the drive from this machine. If this option is chosen, it should be clearly indicated when the results of the analysis are provided.
