What can I do about noisy neighbours?
If you have tried approaching your neighbour and not been able to come to an amicable solution, the Local Authority is the correct agency to deal with noise nuisance. The Citizens Advice Bureau can also assist you and has details of mediation services. If you and your neighbour live in council accommodation, contact the Council Housing Officer. If you have spoken to your neighbour and not been able to reach an amicable solution, the Local Authority is the correct agency to assist you in this matter. For more information see the Surrey County Council website or phone the Surrey County Council contact centre on 08456 009 009 – the contact centre is open from Monday to Friday 8am-6pm.
Many noise problems, particularly those involving neighbours, can be resolved informally, for example, by explaining to your neighbours the difficulties they are causing. Approach your neighbour and explain politely that you are being troubled by noise. You may find this difficult, but often people are unaware that they are causing a problem. Most will be glad to do what they can to reduce noise. However, approach the matter carefully if you think your neighbour might react angrily to a complaint. If this approach fails the Council may be able to help.
