What can EAI Provide ?
EAI technology is very versatile and has the potential to open up a wide variety of possible solutions. Each of these possibilities needs to be considered in light of the environment and the problems that need solving. It is therefore difficult to provide an exact answer to this question without knowing more about each organisation’s particular ‘pain’. However, Metascybe has a great deal of experience in providing EAI solutions which are designed to offer value and increased efficiency to existing systems. One such solution provoked this comment: “…we are now able to access all the information needed within one application, clearly and speedily. This will, in turn, reduce the time spent gaining information. In fact the average length of time taken to amend a customer account has been reduced from 6.5 minutes to a generous 3 minutes. The users like the system and from a training point of view it’s so much simpler now all the information is in one place – the time required to train an
