What can consumers expect from Suncorp Insurance?
Suncorp Insurance prioritizes customer satisfaction. While they provide a variety of plans and policies, Suncorp Insurance makes sure that they attend to all of their customers’ needs. It is for this reason they are very open to receiving consumer feedback. To make sure that their customers are heard, they have different sections or departments that handle customer inquiry in a specialised way. These sections are compliments, complaints, problem resolution, external dispute resolution, financial hardship, and privacy protection.
