What can an organization do if some staff members are not “on board” with the organizational change?
This may stem from fear related to lack of information about what is occurring within the organization. Keep in mind that people change when they are pursuing their own goals! Management must involve staff in setting the goals and objectives for change and communicate regularly. This includes beginning with a clear mission statement and set of values for your organization. If some staff members lack enthusiasm and have down beat attitudes, a barrier can be created. You can help in a number of ways. Begin by providing leadership and being excited and up beat. Stay focused and keep positive. This can take your organization a long way! Also, acknowledge potential fears and apprehensions by encouraging personnel to raise concerns and comment openly. If concerns are not voiced, consider anonymity. For instance set up a “concern box” where staff can anonymously raise their questions and receive answers. Keep staff up-to-date and provide the information that they need to understand the change