What can an AE do if the reviewer put comments in the wrong box?
Generally a reviewer puts comments to the author in one box on the review form, and comments for the editors in another box. The editors can see all these comments, and edit them, before sending them on to the author. Reviewers and editors can also “attach” files for the author and for editors. (The files aren’t attached to the e-mail, they are attached to the site.) Sometimes, though, a reviewer mistakenly puts comments that the author should see in the “For Editor” box and thus the author won’t be able to see them. If the reviewer would like to correct this, the AE can “rescind” the review. It goes back to the reviewer, who can log in, fix it, and re-submit the review. Or, an AE can scroll down to the end of the review, click edit, make the changes, and save. It’s best to note that corrections were made.
Related Questions
- When I click on some courses, I only get a grey box, an outline or some other indication that the content won display properly. Whats wrong?
- When the second reviewer reviews the file, does this reviewer get a new comment box in the Additional Comments window during the transfer?
- When I click on the link for a video, I only get an empty box. Whats wrong?
What can an AE do if the reviewer put comments in the wrong box?