What can agencies/organizations do to help prevent misuse of cards?
Agencies can significantly benefit by mandating training that meets governmentwide standards for cardholders and A/OPCs. Currently, training varies widely among the agencies, with many agencies relying on the training provided at the annual GSA SmartPay® conference and the online training courses on the GSA SmartPay® website. These training courses provide the necessary governmentwide rules and regulations but do not reflect agency-specific requirements.
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