What can a support client (shell user) do with ShellShadow?
• Choose a support professional directly or post a support request and let support find you. If you already know someone to provide support, create a ShellShadow relay session between the two of you from this web site. • Protect your server by limiting access to critical information while enlisting experts from anywhere in the world. The person providing support does not need a password to your server and does not need to know its IP address. You supervise the entire support session by setting access levels and observing the fixes as they are implemented. The ShellShadow client follows the “unix rule” of being a tool that does one job well, instead of being crammed with features that may be difficult to manage and prove secure.