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What can a physician say to another covered entity if the covered entity will not fax information on the belief that the “fax” would not be allowed under the Privacy Rules?

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What can a physician say to another covered entity if the covered entity will not fax information on the belief that the “fax” would not be allowed under the Privacy Rules?

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The Privacy Rules do not prohibit a covered entity from faxing protected health information to a physician. If a covered entity refers to the Privacy Rules as the reason the covered entity will not fax information to a physician, the physician may direct the covered entity to the Department of Health and Human Services’ Frequently Asked Questions at: http://www.hhs.gov/faq. (This link will take you off the AMA Web site. The AMA is not responsible for the content of other Web sites.) The physician may also find it helpful to assure the covered entity that appropriate safeguards are in place to receive the fax securely.

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