What can a paratransit entity do about individuals who miss trips?
Each entity required to provide complementary paratransit service may establish an administrative process to suspend, for a reasonable period of time, complementary paratransit service to eligible individuals who establish a pattern or practice of missing scheduled trips. The purpose of this process would be to deter or deal with chronic no-shows.
Each entity required to provide complementary paratransit service may establish an administrative process to suspend, for a reasonable period of time, complementary paratransit service to eligible individuals who establish a pattern or practice of missing scheduled trips. The purpose of this process would be to deter or deal with chronic no-shows. (ยง37.