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What can a debt collector do?

April 26, 2017Collector debt

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What can a debt collector do?

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A debt collector is entitled to pursue a debt in a reasonable manor if it believes that the debt is owed. It may write to you, telephone you or visit you. A debt collector does not have the power to enter your home to remove goods. Only a bailiff can enter your home after a court order has been made and they have gained legal access. You can refuse a bailiff permission to enter your home.Do not confuse a debt collector with a bailiff. Debt collectors have no legal powers, but may repeatedly contact you asking you to pay the debt. We advise that you should send all correspondence to debt collectors by recorded delivery letter and keep copies of everything.To date, we are unaware of any court action being taken against a consumer by a debt collector or an airtime provider in relation to Mobile Connections/Dial A Mobile. For advice, Birmingham residents should contact Birmingham Trading Standards on 0121 303 6031. Customers outside Birmingham should contact Consumer Direct via http://www.