What can a beneficiary do if they have a complaint about their DME supplier?
CMS can assist a beneficiary who has a complaint about their DME supplier. Beneficiaries should call 1-800-MEDICARE (1-800-633-4227) and give the customer service representative the name and address of their supplier and the nature of their complaint. Someone from CMS and/or the supplier will get back to the beneficiary as soon as possible.
Related Questions
- How can I order a paper copy of the DME MAC Jurisdiction C Supplier Manual and other publications from CIGNA Government Services?
- How can I order a paper copy of the DME MAC Jurisdiction C Supplier Manual and other publications from CGS?
- What can a beneficiary do if they have a complaint about their DME supplier?
