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What benefits do Maintenance and Support contracts provide?

April 26, 2017Benefits contracts maintenance support

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What benefits do Maintenance and Support contracts provide?

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An OpenLink Maintenance & Support agreement entitles users to priority support and discounts on specific upgrades. Maintenance & Support may also entitle a user to premium services such as phone support, after hours support, and so forth. Ask your OpenLink Account Manager for additional information. How much do Maintenance and Support contracts cost? Most Maintenance & Support agreements cost a small percentage of the original product license fee. Contact your OpenLink Account Manager for additional information. How long do Maintenance and Support contracts last? Maintenance & Support contracts last one year from their date of order. How do I obtain a Maintenance and Support contract? Contact your OpenLink Account Manager to obtain a Maintenance & Support Contract. How do I renew a Maintenance and Support contract? Contact your OpenLink Account Manager to renew your Maintenance & Support Contracts. Product Eligibility Requirements Do you provide support for all existing versions of you