What benefits do consumers derive from ValueStar?
First and foremost, ValueStar Verified ratings and reviews give consumers confidence that they have a fair picture of a business’ track record as provided by recent customers. Consumers consistently report that buying a service is risky given the possibility that mistakes might cause damage to one’s home, or auto, or health—and present a risk to a family’s safety. Hiring an unreliable service provider often leads to time-consuming, frustrating and contentious supervisory obligations in which the provider might refuse to even acknowledge substandard results. Consequently, there is huge value to knowing a service business’ track record as reported by past customers in an objective, trustworthy manner such as ValueStar’s. That’s why 80% of consumers say they trust a business that displays online ratings and reviews more than one that doesn’t, and why consumers say they’re willing to pay 20% more to a business with a 5-star online rating than to one with a 4-star rating, and why 40% of con
