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What assessment questions drive the loyalty segmentation shown in the Partner Loyalty Report?

April 26, 2017assessment drive loyalty partner report segmentation

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What assessment questions drive the loyalty segmentation shown in the Partner Loyalty Report?

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Responses from three loyalty-based questions in the assessment drive the calculation and the resulting segmentation. See the Excel-version of the report. Note that a fourth question — Overall Partner Satisfaction — appears on the report but does not enter into the loyalty calculation. It is provided for information only.