What aspects of quality of work life (QWL) programs does the experiment at the Saturn plant illustrate?
The quality of work life programs involve investing only in necessary job-related skills. With this strategy, minimal resources are spent by Saturn Corporation towards the preparation of their employees for future jobs or in the development of their skills (Eisenstat, 2001).The striking advantage of this program is that it utilizes minimal financial resources. The program also has a high level of efficiency, especially since the training is provided only when it is necessary, and only those people who need the training are determined. Another important advantage is that this process is able to adapt to the changing needs of the personnel. If efficiency and low costs are needed, this strategy is the most practical for Saturn Corporation to pursue. As a disadvantage, however, this program provides the employees with very minimal opportunities to become versatile on their jobs. This strategy might also be neglecting the preparations for future job opportunities. Also, this strategy may be
