What are virtual users ?
A virtual user is a software-based fiction that gives the appearance of a real email user. Almost all hosting ISPs nowadays use “virtual” users, even when sold as actual users. There are many complex techniques to achieve this. The main advantage is the cheaper cost for the ISP. The main drawbacks with “virtual” users is a decreased security and a lack of functionality. virtual users are ok for short terms only. At Rootroute, we do not use any sort of virtual user at all. We use only real user accounts, even for each email you add. That means every user in your domains have their own secure account, such as your customers, your staff, and even groups. They can directly read their email, have their own private FTP, Secure FTP, web login, and full shell access. Another example of advantage for you is that your staff, your customers, your partners can have direct secure access to their own email. You can give your customer FTP access on a per-customer basis, for example if you do graphic
