What are two types of EO complaints?
Informal and Formal Complaint. An informal complaint is any complaint that as soldier, family member or DA civilian does not wish to file in writing. Informal complaints may be resolved directly by the individual, with the help of another unit member, the commander or other person in the complainant’s chain of command. A formal complaint is one that complaint files in writing and swears to the accuracy of the information. Formal complaints require specific actions, are subject to timelines, and require documentation of the actions taken.
