What are the warning signs that a corporation has organization design problems?
A. There are three main indicators that organization design can be improved. The first is high employee dissatisfaction. This is made apparent by high employee turnover, particularly of good employees, and low productivity. Second, there will be increased complaints from customers because employees are unable to meet objectives. Finally, customer unhappiness takes a toll on an organization’s bottom line and executives are forced to confront a flagging financial performance.