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What are the value-added features for enhanced customer service evolvement Trans-quest has to offer?

April 26, 2017customer service Enhanced evolvement features Offer trans-quest Value-Added

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What are the value-added features for enhanced customer service evolvement Trans-quest has to offer?

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Web help desk:Taking note of our client’s need for being in constant touch with us, we offer 24/7 online support in the form of LIVE CHAT and SMS. These value-add on features have been incorporated into the Trans-quest customer service enhancement policy in order to help us fulfill our commitment of round-the-clock accessibility and personalized service for all our clients. Live Chat: This feature is provided to support our clients’ immediate needs. Our client simply has to login to the Chat applet provided by our website to avail of this facility. Our support team offers technical and operational support 24-7. SMS (Short Message Service): This feature enables our esteemed clients to send instant alerts, specifications, feedbacks and queries to the Cell Phone of the concerned managerial authority in charge of their project e.g. the account manager or the production manager.