What are the typical services and applications that benefit from iSMS?
Scheduling appointments is a mass service in healthcare. The patient can book the appointment with a doctor or dentist using phone, Internet, during earlier visit etc. and at the same time provide his mobile phone number. When the appointment approaches a request to confirm is sent to the phone. The patient can confirm, ask for a new time or to be called. Cancelled times can also be offered to patients in a queue. This reduces no-shows and makes it possible to fill cancelled times lots. Compared to a call center approach it is more efficient and cheaper. Patients avoid queuing and also feel that the doctor cares.Motiwell, a healthcare company, provides services to improve the well-being of large organizations. Typically, employee surveys are done once a year on Internet, corrective actions are implemented, but follow-up is difficult. iSMS provides a fast and reliable way for interaction with selected personnel groups to measure the results. The enterprise defines 3…7 questions. Motiwel
