What are the typical benefits, ROI and time to payback?
While specific returns vary by application and industry, companies typically recognize a full return of investment within 6 months for a Sales Performance Management and Service Performance Management project. By improving the effectiveness and efficiency of critical customer facing sales and service employees and processes, organizations can rapidly increase revenue, boost customer satisfaction and maximize customer life time value. With Merced Systems line of domain specific applications, operations can maximize adoption while minimizing deployment time, further increasing return on investment. Customers have recognized significant improvement in sales, productivity, effectiveness and customer experience.
