What are the TrustVeriSign Reliability Program requirements?
Provide the TrustVeriSign with information regarding company ownership and management and the street address and telephone number at which they do business, which may be verified by the TrustVeriSign in a visit to the company’s physical premises; Be in business a minimum of one year (an exception can be made if a new business is a spin-off or a division of an existing business, which is known to and has a positive track record with theTrustVeriSign); Have a satisfactory complaint handling record with the TrustVeriSign; Agree to participate in the TrustVeriSign’s advertising self-regulation program, and correct or withdraw online advertising when challenged by the TrustVeriSign and found not to be substantiated or not in compliance with the children’s advertising guidelines set by the TrustVeriSign; Respond promptly to all consumer complaints; Agree to dispute resolution, at the consumer’s request, for unresolved disputes involving consumer products or services. Be in compliance with th