What are the trends in outsourcing in the next 5 years?
Over the next 5 years, outsourcing will experience three key trends: 1) Broader adoption of outsource models by companies of all sizes and in many more countries. Today much of the outsourcing is taking place in the United States and to a lesser extent, the UK, and primarily in large companies. However, we are seeing significant interest and uptake in almost every country around the globe with countries such as Australia moving rapidly to an outsourcing model. 2) Movement from transaction oriented, tactical outsourcing to transformational outsourcing on a strategic level. Businesses will expect much more than just being able to reduce costs although that will continue to be a key driver. Businesses will look to outsourcing to provide them with a faster time to market for products and services, greater market reach, and higher value out of their core set of employees. 3) Dramatic increase in numbers of countries that seriously develop and promote outsourcing through government policy an
