What are the things I can do from my Online Self Care portal?
Online Self care portal provides facilities, such as • Service Request • Change password – Option to Change password. • Session History – Check your internet session history on day to day basis. • Anti-Virus – Gives the license key details along with activation details. • MAC Addresses – Gives the MAC ID’s registered against the User account. • Billing and Payments • Invoice Summary – Shows historical invoice summary details • Payment List – Shows historical payment details. • Make Payment – Option to make an online payment though Credit Card/Net banking. • Subscriber Profile • Personal information – Provides the user user’s subscription details such as Username, address etc. • Service Information – See Plans Details along with any VAS that you have subscribed. • Ask for Help • Email – This section helps to write your feedback/concern to Tikona Customer Care.
