What are the terms for payment and cancellation?
A. Payment is required at the conclusion of each consultation. The rebate from your health fund can be transacted through the HICAPS system with the balance for the payment to be made as either cash, EFTPOS, credit card or cheque. If you need to cancel your appointment, it is requested that you provide adequate notice ( at least 24 hours notice if possible) as then the appointment time can be used by another client. If a client fails to notify us of their inability to make an appointment then a cancellation fee equivalent to 50% of the fee for that appointment will be applied.
