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What are the terms and conditions?

Conditions terms
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What are the terms and conditions?

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The Terms and Conditions document reviews the regulations set forth by the Visa / MasterCard associations, discusses the banking relationship between the merchant and your acquiring bank, and defines your rights as the merchant and the rights of the acquiring bank as your credit card processor. It is very important to review and understand these regulations. You will receive another copy of the Terms and Conditions once your application is approved.

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The Terms and Conditions document reviews the regulations set forth by the Visa / MasterCard associations, discusses the banking relationship between the merchant and Paymentech and defines your rights as the merchant and the rights of Paymentech as your credit card processor. It is very important to review and understand these regulations.

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• Tickets are not refundable but, with the exception of return tickets, are transferable. • Seats should be booked at least 48 hours in advance to avoid disappointment. • Please note: drivers cannot take bookings or recommend hostels. All bookings must be made through our Cape Town Head Office by telephone. • Buses will depart by scheduled times. • Buses will not wait for passengers who are not ready to depart at the scheduled time. • In the event of a bus running behind schedule, every attempt will be made to keep passengers informed but we accept no liability for any inconvenience in this regard. • Passengers are picked up and dropped off at the venues specified on the Arrival and Departure Points and must be ready to leave from these departure points at least 15 minutes prior to the scheduled departure times. • A “no show” for any booked section of the journey (without prior cancellation) will result in loss of that section of the journey and a new ticket will have to be purchased f

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Each bank has its own Merchant Agreement for the use of their EFTPOS terminal. Before receiving your terminal, you will generally be required to sign and return the Bank’s Merchant Agreement. Where a bank accepts Bartercard EFTPOS transactions via the Bartercard Membership Agreement, each member consents to the use of Bartercard transactions on their EFTPOS terminal, and that they will act in accordance with the terms of their Membership Agreement, which includes the Bartercard EFTPOS Merchant Agreement for electronic transactions with a bank. You can download the latest version of the Bartercard EFTPOS Merchant Agreement for Electronic Transaction [Adobe PDF approx size 65kB].

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The Terms and Conditions are the following: • Printed E-Ticket, containing barcode, must be presented to driver for travel • Each passenger traveling must have a printed e-ticket containing barcode • E-tickets are special fare tickets available for online purchase only • E-tickets are valid for date and schedule selected at time of purchase • Each customer must show a valid phone ID(matching name on E-ticket) • E-tickets are non-refundable/non-exchangeable • E-tickets are not a reservation; passengers will be boarded on a first come, first serve basis • Reserved Boarding Tickets are available for select cities only • Priority Boarding is available at most major terminals for additional fee • Passengers who have purchased a Reserved Boarding ticket will be boarded first • Passengers who have upgraded to Priority Boarding will board the bus before customers with Standby Boarding tickets

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