What are the techniques built into ABC/M that will allow managers to identify inefficiencies and potential improvement opportunities?
ABC/M provides the cost and linkages to performance information that will be analyzed. Integrated performance management utilizes process analysis tools and techniques such as root cause analysis, Pareto analysis, cycle time analysis, business process analysis, benchmarking, trend analysis, and flow charting to identify areas of study or review. This type of analysis will help managers identify inefficiencies and potential improvement opportunities. No one technique works in every situation. Training will be developed to teach FWS Program Managers how to analyze ABC/M information and identify process improvement opportunities.
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