What are the technical requirements for becoming a Convergys Home Agent?
In addition to submitting an on-line application, you will need to supply your own work equipment to enable you to work from home, including: • A home computer that meets Convergys’ PC specifications (see related question). You can test your PC automatically when you start your application. • A USB headset with a built-in digital signal processor. If you do not own one, you can purchase one locally or from the Dell Store, which offers equipment configured to meet the Convergys standards. • High-speed Internet access that meets Convergys’ specifications (see related question). Convergys recruiters will assist qualified candidates in assessing Internet access as part of the application and hiring process. • A telephone with a mute button NOTE: Upon receipt of an employment offer, Convergys US Home Agent candidates will be required to provide a notarized employment eligibility form. You will need to send this form to the Convergys offices via overnight delivery.
